Internal Email Benchmark Report 2025

Year after year, ContactMonkey’s global survey consistently ranks email as the most indispensable tool in the internal comms toolkit. But with more communication channels than ever, why does email continue to dominate?

Email is the most efficient, cost-effective and widely used channel. It offers targeted messaging, asynchronous communication and a reliable archive for future reference. This ubiquitous tool remains the best way to improve employee engagement and organizational alignment.

ContactMonkey’s Internal Email Benchmark Report will help internal communicators understand what “good” results look like relative to annual industry averages. You’ll gain strategic insights into:

• Vital internal email metrics.
• Email performance across 20 key industries.
• Internal email best practices that deliver tangible results.
• … and much more.

Download this free report today to gain perspective on how email campaigns from a wider range of industries have performed to benchmark where your communications stand. Armed with this knowledge, you can set goals that are not only realistic but also ambitious, pushing your internal communication strategy to new heights.