What to include in your generative AI policy

As employees seek guidance and reassurance on how generative AI will impact their work, communicators are once again able to provide clarity. Our Think Tank call at the end of February confirmed this, as members shared a litany of creative and fun solutions for integrating programs like ChatGPT into their content creation and ideation process, including one member who had it compose a song for a company hair metal band fronted by a gerbil.

Members of the wider Ragan community are similarly using generative AI to ease employee concerns by teaching them how such tools can streamline workflows, help ideate and outline, while creating more space for their judgment and creativity to shine.

But with new tools and efficiencies come new hazards and potential vulnerabilities. After all, Chat GPT sources its information publicly and openly stores all data you feed it — including confidential and proprietary company information. Just last week, one Twitter user identified a bug that allowed users to see other users’ chat history:

— Jordan L Wheeler (@JordanLWheeler) March 20, 2023