JOB DESCRIPTION

Are you passionate about building vibrant online communities and fostering meaningful connections? We’re looking for a skilled communicator who can engage audiences, spark conversations, and create a thriving digital space. In this role, you’ll play a key part in shaping our brand’s online presence, strengthening relationships, and driving meaningful engagement across multiple platforms.

What You’ll Do:

• Develop and execute community engagement strategies to increase participation, strengthen brand loyalty, and enhance user experiences.
• Actively manage and grow social media communities, responding to comments, questions, and discussions in a timely and engaging manner.
• Create compelling content—including posts, graphics, and short-form videos—that resonates with our audience and encourages meaningful interaction.
• Monitor conversations, trends, and audience sentiment using social listening tools, providing insights and recommendations for content and engagement strategies.
• Collaborate cross-functionally with marketing, content, and product teams to align community initiatives with overall brand objectives.
• Organize and execute both virtual and in-person events that bring the community together, fostering stronger connections and brand advocacy.
• Develop relationships with key influencers, ambassadors, and community leaders to drive collaboration and organic brand growth.
• Analyze community metrics and engagement data to refine strategies and demonstrate impact.
• Stay ahead of industry trends, platform updates, and emerging best practices in social media and community management.

What You’ll Need to Succeed:

• A minimum of five years of experience in community engagement, public relations, or customer success—preferably in the tech or health industries.
• Hands-on experience managing and growing social media platforms, with a focus on Facebook, Facebook Groups, Instagram, and TikTok.
• Proficiency with social media publishing, analytics, and monitoring tools to track engagement and trends.
• A strong track record of launching and nurturing online communities, with measurable growth in participation and retention.
• Outstanding writing and communication abilities, with an emphasis on clarity, creativity, and attention to detail.
• The ability to build relationships and engage with audiences both virtually and in person.
• A creative eye for content, with experience designing compelling visuals and video assets using Canva.
• Event planning skills for both virtual and in-person community experiences.
• The ability to balance multiple projects, prioritize tasks effectively, and adapt to evolving needs.

Why Join Us?

• Be part of a mission-driven organization dedicated to making a meaningful impact.
• Work in a collaborative, fast-paced environment where creativity and new ideas are encouraged.
• Enjoy professional growth opportunities and the chance to shape the future of our community engagement efforts.

ABOUT THE COMPANY

Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.