Career AdviceIsis Simpson-Mersha
6 questions with: April White of Trust Relations
April White shares advice on how you can achieve whatever you set out to do.
Posts Tagged ‘Crisis Communications’
Crisis CommunicationsAllison Carter
‘Grace follows grace’: Crisis communications wisdom from General Mills’ Jano Cabrera
Teamwork and grace can lead the way in a crisis.
Ragan Insider Russell Working
Top 10 PR blunders of the year—so far
Take a moment to appreciate the PR missteps that keep crisis communicators employed.
Ragan Insider Ted Kitterman
Monsanto: ‘The jury got it wrong’ in cancer lawsuit
After a jury awarded a man $289 million in damages for cancer he says Monsanto caused, the pesticide company is pushing back on the narrative that its products endanger public health.
Ragan Insider Blain Rethmeier
5 ways PR pros can help tech clients weather increasing scrutiny
Online companies—especially social media platforms—are facing renewed examination as the midterm elections near. Here’s how to advise digital players as congressional hearings loom.
Ragan Insider Beki Winchel
5 crisis communications lessons from ‘Stranger Things’
The characters from Hawkins, Indiana, are fighting a crisis of epic proportions, but you can apply takeaways from them in your own reputation management efforts. Consider these lessons.
Ragan Insider Ted Kitterman
Officials express sadness after employee steals and crashes airplane
A Horizon Air worker took a 76-seat plane for a joyride before crashing it off the coast of Washington state. Airline officials are offering condolences—and talking new safety measures.
Ragan Insider Adam Fisher
Crucial parts of holding statements in crisis PR
When responding to a crisis, you might have to offer updates or bulletins without knowing all the facts. Here’s how to craft these essential—yet terse—missives.
Ragan Insider Sara Garibaldi
3 tips to prepare your hurricane communications plan
As we enter storm season, follow this guidance to keep your people safe, informed and ready to respond.
Ragan Insider Beki Winchel
Academy’s new Oscar category aimed to boost ratings gets backlash instead
Many people agreed that a shorter ceremony would be best for attracting more viewers, but creating a ‘most popular’ film award received a deluge of criticism.
Ragan Insider Beki Winchel
USC seeks to rebuild trust, as its president resigns amid campus sex scandal
The trustees’ chairman said ‘systemic and cultural failures’ led to the crisis, which involved a former staff gynecologist.
Ragan Insider Ted Kitterman
American Airlines offers tepid apology after booting cellist from plane
The airline removed a passenger and her cello—despite the cello having its own seat. The cellist and her husband described the ordeal as ‘humiliating.’
Ragan Insider Ted Kitterman
Reddit reveals major data breach, promises security fix
The social platform announced that hackers gained access to current user information and old data from 2007. The announcement came with an action plan to protect users’ data in the future—but no apology.
Ragan Insider Wojtek Dabrowski
Off-duty employees gone wild: Is your crisis plan comprehensive?
It’s guilt by association. What staffers do during their own time can damage your organization’s reputation, especially with social media accelerating public outrage. Are you prepared?
Ragan Insider Beki Winchel
Chipotle scrambles to address new outbreak and server outage
A location in Ohio closed following reports that 170 people fell ill, which immediately sent the chain’s stock tumbling. In addition, a recent promotion evoked anger online.
