Survey: COVID-19 highlights power of collaboration for PR pros

Our poll respondents say the crisis has changed the industry forever. Here’s how communicators see their future function as businesses navigate their way back to ‘normal.’

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What will be the permanent impact of this health and economic crisis for the PR industry?

In the short term, many organizations will keep scrambling to adapt to a new media landscape, recruit talent and reimagine once-routine tasks upended by the pandemic. The changes are profound enough that some believe the industry will be altered forever.

We wanted to get a full sense of how PR pros view the future of their role. Will it be expanded? Reassigned?

[RELATED: Make sure your team is up to date on the latest skills, strategies and practices. Learn more about Ragan Training.]

We asked 315 PR pros to weigh in, and the results offer striking ways in which PR is shifting in response to the COVID-19 crisis and what it will all mean for PR pros in the “next normal.”

Here’s what they had to say:

1. Collaboration is crucial, with the C-suite ranking as the top partner for better communication and reputation management.

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