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Don’t pitch another reporter until you read this. Plus, how bad headlines sink otherwise good blogs.

This letter is dedicated to all the IT, accounting, marketing, PR and HR executives who insist on doing the corporate communicator’s job.

Seven lessons you can use to make social media work at your organization.

Internal communicators and PR pros can learn a lot from MyRagan’s experience as a professional networking site.

Transform your sustainability communication from boring bullet points to a compelling story.

MyRagan’s Cassandra hates it when managers ignore good communication advice and order her to post something—anything—on the company’s overstuffed Intranet.

What corporate editors can do during the hiring and training process to ensure strong writing skills from new hires.

Motorola spent two years creating a unified intranet that’s more productive and collaborative than ever before.

A supposedly leaked memo reveals what bloggers at a popular site are paid. Plus, blogs take us to India, Obama-land and a strip club.

Forget exit interviews, internal communicators (not HR) should reach out to employees who are staying.

Steve Crescenzo learns valuable management lessons as a soccer coach to his six-year-old son.

Thanks to an open discussion of strategy and CEO face-time, employees support a huge change fast.

Watson Wyatt study shows that in several important areas, companies are cutting back their commitment to using and measuring strategic communications.