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Expedia shows how you can tell a story with workers’ photos and testimonials—and a lot less text.

New methods to measure financial analyst reports.

Some nonprofits may offer protection from the economic ‘tsunami’.

Got stretch goals this year? Make sure they’re smart and LEAN. Otherwise, if you don’t have the resources you need, you’re likely to snap before you reach your targets.

How to maintain your CEO’s privacy—but keep employees informed—if he or she falls ill.

Social media to be followed and feared; journalists set up their own shops; these predictions and more for PR and media relations.

Multi-faceted site brings a sense of community to a corporate behemoth.

A handful of editors share tips on building successful relationships with freelance writers.

How McGraw-Hill built an in-house studio for less than $25,000.

Apple’s intensely private CEO issued a shaky statement after blogger speculation about his health sank Apple stock.

Public Affairs department shifts from traditional outreach to Facebook, Twitter.

The more you simplify your site, the better the chance Web visitors will find what they need.

There’s still time to enter our awards competition—or simply fine-tune your own goals for the New Year.

New Twitter feed offers latest buzz on print’s casualties and phoenixes.