Kristy Lapidus
Director of Digital Culture - Gagen MacDonald
Kristy Lapidus accelerates business with technology. With over two decades of experience in leading digital + human systems transformations across sectors including manufacturing, healthcare, financial services and consumer packaged goods (CPG), she currently leads Digital Culture at Gagen MacDonald, an APCO company. Gagen has been transforming companies that transform the world for the past 25 years. Kristy’s collaboration with APCO’s AI Comms Lab positions her as a champion of AI adoption and organizational change in the communications space. Her unique blend of experience in software development, IT leadership, and organizational change management makes her an invaluable asset in guiding large organizations through GenAI readiness and adoption. Kristy’s credentials include a Master of Science in Organization Development from Pepperdine University Graziado Business School and a bachelor’s in journalism from Indiana University. She is a Prosci certified Change Practitioner and has earned her Amazon Web Services (AWS) Cloud Practitioner certification. Her people-first approach to GenAI adoption addresses strategic issues across organizations with a focus on navigating the human struggle of change to integrate and assimilate technology.
