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Ragan Insider   |  Katie Harrington

6 ways to handle a PR crisis

How you respond to a disaster or consumer backlash can make or break your organization’s reputation. Consider a few suggested methods—along with a couple to avoid.

Ragan Insider   |  Wendy Marx

How much can tech tools transform PR?

A recent article asserts public relations pros lag their sales and marketing peers in the realm of automation, but what of the value of creative insights and inspiration? Here’s a counterpoint.