Ragan Insider Jennifer Donahoe
5 tips for protecting your organization in 2018
It’s a new year and a clean slate. Are you prepared for whatever crisis is lurking around the corner?
Search Results (how i got here)
Ragan Insider Beki Winchel
YouTube: ‘We’ve been listening’ in wake of Logan Paul controversy
After a popular vlogger published a video that showed a dead body, many lashed out against the influencer and the platform. Here’s YouTube’s response—more than a week later.
Ragan Insider Robby Brumberg
Infographic: How to write a brilliant speech
Let your audience’s needs and preferences be your topic guide. As for content, keep it short, punchy, meaty and relevant.
Ragan Insider Pam Neely
How to write powerful headlines that drive traffic
Headlines aren’t a blog post’s finishing touch, but rather the determining factor in whether people will engage with your content. Don’t botch your greatest opportunity to get clicks.
Ragan Insider Russell Working
5 ways to bring boring stories to life for employees
Communicators sometimes must produce stories on dull but necessary topics. Here’s how to transform them into compelling narratives.
Ragan Insider Beki Winchel
Bad PR call earns Eataly criticism after internal emails surface
The company faced backlash for recent controversial messaging, and took the advice of its crisis communications team to ignore a customer’s complaint—in emails the customer received.
Ragan Insider Jennifer Donahoe
5 tips for protecting your organization in 2018
It’s a new year and a clean slate. Are you prepared for whatever crisis is lurking around the corner?
Ragan Insider Robby Brumberg
20 Yiddish words to spritz into your copy
You’d have to be meshuga not to expand your vocabulary with a schtickle of this wonderful, colorful language.
Ragan Insider Brad Phillips
How Osteen came under fire for his tardy disaster response
When Hurricane Harvey slammed Houston, spurring flooding of biblical proportions, the televangelist waited days to offer his megachurch as a shelter. Twitterati ripped him apart.
Ragan Insider Beki Winchel
4 lessons from PR pros’ holiday cards
It’s the time of the year to give thanks to those that supported your organization, but sending greetings can be another opportunity to boost your brand.
Ragan Insider Thom Weidlich
The worst (and best) handled crises of 2017
For every Uber, Equifax and United Airlines dumpster fire, there was a ray of PR sunshine from the likes of Chobani, Tiki Brand and Dippin’ Dots.
Ragan Insider Steven Schlein
When taking a beating is part of the job
Think you have what it takes to be the spokesperson for a brand or public figure? You should strap in for a bumpy ride.
Ragan Insider Russell Working
NYT memo highlights eternal struggle between editors and writers
For two decades, New York Times reporters have been sharing a memo satirizing editors. Editors, in turn, say there’s a reason they conduct major surgery on bloated copy.
Ragan Insider Beki Winchel
Health care leaders and groups lash out over CDC word ‘ban’
Many criticized the organization for advising against terms such as ‘diversity,’ ‘transgender’ and ‘evidence-based’ in budget documents, but its director called reports a ‘mischaracterization.’
Ragan Insider Beki Winchel
10 types of PR pros based on ‘Star Wars’ characters
Are you a risk taker like Han Solo—or a storyteller, like Yoda? Here’s a rundown of several kinds of communicators inspired by intergalactic favorites.
