If the customer comes first, where does that leave employees?
Ranking your important audiences is a dangerous game to play, whoever comes in second is bound to get pissed.
Ranking your important audiences is a dangerous game to play, whoever comes in second is bound to get pissed.
Believe it or not, amid the muck and mire online there is some worthwhile stuff in those 100 million blogs.
Speechwriters and executive communicators find MyRagan.com a convenient, fast clearinghouse for new ideas.
The practice of using personal assistants half a world away points to how small the world is getting … and what lengths people will go to in order to save a buck.
They were having an online conversation about intranets and a fight broke out about the very purpose of the profession.
A look back at some of the dubious achievements of 2007, and some soothsaying for 2008.
Ragan.com’s sharing a week at the airline’s headquarters, and yes, … it’s every bit as laid-back and cool as you’ve heard.
One editor faces a choice with no right answer: Should she report to marketing … or human resources?
Last week, Steve Crescenzo’s RR front-page column asked a loaded question: If you had to choose marketing or HR, which would you rather report to. Plenty of RR readers had opinions:
Ragan Editor David Murray sips his tea in a tempest for a print analysis of the two-way, sometimes circular, world of social media
During National Suicide Prevention Month, Ragan’s Editor-in-Chief asks us to consider when our words and actions can become a matter of life and death.
The carrier defended its slow recovery from a software glitch by attacking its tech vendors.
Plus, Southwest Airlines announces board changes.
How one pharma giant designed a framework for its wellbeing comms that pulled in comms, HR and managers alike.
Dawn Foods’ strategy for navigating the sunsetting of Workplace suggests a bigger role for comms in tech decisions.