When facing a loss of consumer trust, it’s imperative to respond quickly and efficiently—and to choose the right spokesperson for the job. How has the social media giant performed?
There’s no undoing damage that’s already done. Make sure you don’t further unnerve your public with faulty, unclear or misleading updates.
Wisdom from all-star speakers for the road ahead.
The tips and tricks to navigating through the choppy waters of turmoil.
Every industry is driven by visionaries, innovators and trailblazers whose influence and leadership set new standards of excellence.
“Communications for a Changing World” gathered communicators of all levels to chart a way forward together.
Shining a light on relief efforts for the war in Ukraine.
Setting your business up to survive and mobilize when the unexpected happens.
Two speakers share their top learnings from Ragan’s Internal Communications Conference.
Jones drops comms gems collected throughout her career.
Key highlights you missed at the Internal Communications Conference at Microsoft’s HQ.
Lauren Love shares how Beyoncé and some of her favorite books have inspired her career.
During National Suicide Prevention Month, Ragan’s Editor-in-Chief asks us to consider when our words and actions can become a matter of life and death.
The carrier defended its slow recovery from a software glitch by attacking its tech vendors.
Brendan Smith-Bentley explains how his team navigated the aftermath of the historic bank run.
