The Consultant Is In
Crisis comms lessons from the Northwestern football scandal
In its handling of an independent investigation, the university confronted common, but crucial, crisis questions.
Comms lessons from a legendary literary editor
Literary editor Robert Gottlieb, who died last month, showed that good editing is more than rewriting copy.
CNN crisis offers internal comms lessons
Managing change in tough times begins with keeping the information flowing to employees.
The legal risks of ChatGPT
Avoiding the legal pitfalls of Chat GPT requires close reading of the content.
Get to your summer comms priorities before AI does
Big issues loom for communicators, including the state of the profession. Buckle up.
Tired of being an order-taker? Become a news editor for your comms team.
A more active role will turn your communications department into a news-breaker.
How to write better explainer stories
Help your audience understand complex events. Here’s our step-by-step guide to writing better explainer stories.
How better communication keeps employees from leaving
Amid the outpouring of solutions to boost employee retention, one way is often forgotten.
Getting your ESG communications on the right track
Despite the controversy, your audiences still want simple, clear reporting on Environmental Social and Governance.
5 tips to get employees excited about all-hands meetings
The viral ‘pity city’ town hall offers many lessons.
5 pieces of communications wisdom from famous writers
They may write great books, but these writers also offer lessons that any communicator can use.
3 points CEOs should consider before jumping into politics
How McDonald’s CEO set the stage for a mayor’s defeat.
How Apple does its ESG communications math
Comms teams need to prove they’re best suited to build a company’s reputation for environmental, social and governance practices.
Humans are still better than bots at writing. Here’s why.
When it comes to asking questions and adding emotion, humans win out over bots for now.