Storytelling

Ragan Insider | Christina Hennessey

How to deliver your virtual presentation during COVID-19

Here are some tips for improving your virtual presentations during the coronavirus pandemic.

Ragan Insider | Bob Zeni

8 ways imagery makes your story more memorable

Here are some tricks for adding visual interest to your content to boost traffic and juice key metrics.

Ragan Insider | Ted Kitterman

Rethinking remote work, focus on digital channels, and balance hope with caution

Here’s a roundup of the week’s crisis communication news for communicators.

Ragan Insider | Beki Winchel

Google, Microsoft and Verizon challenge Zoom, retail sales decline to new low, and PlayStation launches ‘Play at Home’ campaign

Also: Land O’Lakes updates its packaging, Busch offers couples free beer for a year, your WFH photos, bringing farm animals to a meeting, and more.

Ragan Insider | Dee Donavanik

5 champion communicators in the COVID-19 era

When it comes to leaders and heroes in this crisis, there are few who have used their voice and platform with aplomb. Here’s what PR pros can learn from them.

Ragan Insider | Beki Winchel

Amazon shuts French distribution centers, Instagram tools for connection during COVID-19, and GIF use is up 33%

Also: Citi Group partners with &pizza to feed health care workers, how leaders can give employees hope during COVID-19, how influencers can help you weather the crisis, and more.

Ragan Insider | Roula Amire

Internal email usage spikes more than 100% during coronavirus crisis

In the health care industry, usage jumped 300%. Communicators are turning to email now more than ever.

Ragan Insider | Jonathan Rick

How your content looks is just as important as what it says

The best writers are also designers. Here’s how to help your copy have some wow factor.

Ragan Insider | Beki Winchel

Best Buy to furlough 51k employees, Carnival chief promises robust comeback, and Google reminds people to wash hands

Also: Ohio Department of Health’s video on social distancing racks up 20M views, no new emojis because of COVID-19, pitfalls of email marketing, and more.

Ragan Insider | Joe McLeod

5 communication lessons from Dr. Anthony Fauci

The nation’s leading expert on infectious disease has also been a deft and effective communicator, bridging the partisan nature of American society to deliver his messages.

Ragan Insider | Beki Winchel

American Express tailors perks during COVID-19, Burger King offers a Whopper to smart students, and Molson Coors delivers to delighted fan

Also: How COVID-19 is affecting e-commerce, how to pitch TV news, join our Twitter #RaganChat, and more.

Ragan Insider | Ted Kitterman

How brand managers can show authenticity on COVID-19

It’s important to show you care, without seeming to be opportunistic. Here are some tips for striking a balance.

Ragan Insider | Beki Winchel

Iger returns in Disney’s hour of need, AT&T’s wireless offer for frontline health care workers, and Pinterest’s heartwarming video

Also: DoubleTree and Disney Parks share signature recipes, ideas for content during COVID-19, crisis leadership tips from Aflac’s senior VP, the secret to outstanding tweets, and more.

Ragan Insider | Roula Amire

Take our survey on COVID-19’s impact on communications

Tell us how you’re reaching remote employees, if your value has increased internally, and what departments you’re working with in this short survey.

Ragan Insider | Beki Winchel

Insurance companies issue COVID-19 credits, Panera offers groceries as H-E-B sells restaurants’ meals, and Google bans Zoom

Also: Dolly Parton reads stories selected from her nonprofit, ‘COVID-19’ is trending downward in news and on social media, social media content during the crisis, and more.