American Electric Power’s head of internal communications says starting with a focus on what employees want will make everything else fall into place.
When parent company Expedia opted to spin off TripAdvisor Media Group last year, the company had to quickly pull together an intranet. It worked.
Its management sets the tone for its internal community, which is full of people unafraid to say they need help or can offer it.
More collaboration and easier-to-find information are the gotta-haves among workers, a recent survey finds.
The Nielsen Norman Group’s user experience director and the manager of one of the group’s top 10 intranets discussed the criteria in this week’s IBF Live.
Four considerations before you tap the popular intranet platform for your external site.
According to three of the companies that the Nielsen Norman Group named to its list of the 10 best intranets, culture trumps technology.
The importance of creating a space where employees feel they belong was a key topic on this month’s IBF Live broadcast.
Survey reveals that although the majority of intranets offer social media tools, most employees are less than thrilled.
The telecommunications giant has built a robust social-business area on its intranet. Its officers got involved through what communicators dubbed reverse mentoring.
Most employees ignore new technology that can improve the bottom line. Here’s how to fix that.
Panelists on this month’s IBF Live broadcast contended that a passionate intranet manager can make loads of difference in the success of a company’s intranet.
How to ensure your colleagues won’t snoop into your documents before you’ve completed crafting them.
