GM ‘deeply sorry’ for sending recall notices to crash victims’ families
The automaker, which has faced mounting difficulties with its huge recall over a defective switch, used an automated system to send out the notices.
General Motors is issuing recall notices to 2.6 million of its customers, notifying them about faulty ignition switches that have been linked to at least 13 deaths. Apparently, the automaker was lax about keeping those victims off the mailing list.
Victims’ relatives have been receiving grim reminders of the loss of their loved ones.
Terri DiBattista, the mother of Amber Marie Rose, who was 16 when she died in a 2005 car crash in Maryland linked to the faulty switch, told Reuters that GM shouldn’t have sent her two notices asking her to come into a local dealership and get the ignition repaired.
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