9 types of content every intranet should have

Research from the Worldwide Intranet Challenge (WIC) shows the most valuable intranets make it easier for employees to do their jobs.

Every organization has hundreds of decisions to make about the way it operates. These decisions combine together to form business activities and policies, and ultimately determine whether an organization will succeed. The most efficient way to disperse these practices is through an intranet.

An effective intranet is like the brain of an entire organization. It describes how a company functions and ensures that all employees sing from the same hymn book.

The following list of nine types of intranet content will help you carry out business tasks more effectively. Use this checklist to make sure your intranet is capturing and delivering content that will add value.

1. How to

This type of content describes how to perform different business tasks within an organization. Examples include how to process a sales order, invoice a customer, identify new customers and order a new laptop.