JOB DESCRIPTION

As part of our U.S. People and Culture (P&C) team, this role offers a unique chance to shape employee experiences, support smooth onboarding, manage payroll and time management, administer benefits, and improve HR processes. The P&C Specialist will have a meaningful impact across multiple office locations in the U.S., helping foster a supportive and productive work environment.

General Administration

• Employee Support Liaison: Serve as first point of contact for employee inquiries and concerns. Provide process and delivery support to P&C business partners. Engaging/escalating to appropriate internal/external teams to solve employee related issues/inquiries as needed.
• Hourly Employee Communication: Specifically for on-site hourly employees who may not have access to computers or mobile devices during work hours, utilize alternative channels such as bulletin boards, shift meetings, or text messaging to ensure important information reaches employees without regular access to email.
  

Employee Onboarding/Offboarding

• I-9 & E-verify Processes: Ensure completion of Form I-9 for all new hires, verifying identity and employment eligibility through the E-verify system. This involves collecting and reviewing necessary documentation and resolving any discrepancies.
• New Hire Actions: Initiate and coordinate necessary actions within the Shared Service Center (SSC) to set up new employee records, including payroll, benefits enrollment, and access to company systems.
• New Employee Briefings: Coordinate orientation sessions for new employees, covering topics such as company policies, organizational culture, benefits packages, payroll procedures, and Internal Employee Portal navigation. Address questions and provide resources to help new hires acclimate to their roles and the company.
• Liaison: Serve as a liaison to ensure new hires receive accurate and timely guidance. Schedule personalized meetings between new employees and subject matter experts to provide in-depth information on specific areas, such as benefits, compensation, IT setup, or departmental processes.
• Resignations/Terminations: Process employee separations in collaboration with relevant departments. Communicate termination details to departing employees, including information on benefits continuation and COBRA coverage. Conduct Exit interviews as necessary.
  

Other Support Activities
Internal Employee Portal Ticket Management: Initiate, track, and follow up on Internal Employee Portal tickets related to payroll issues reported by employees. Liaise with the Shared Service Center (SSC) to ensure timely resolution and communication of updates to employees.

• Payroll Support: Provide on the ground support and assistance to the Payroll Team on payroll issues, including data entry and system troubleshooting. Collaborate with other departments to resolve payroll-related inquiries and discrepancies.
• Benefits On-site support: Assist employees with navigating the benefits enrollment process, submitting tickets to the Shared Service Center (SSC) regarding benefits-related inquiries, then initiate, track and facilitate resolution of Internal Employee Portal tickets.
• Other Activities: Make necessary arrangement and coordination of company sponsored employee events. Arrange and track learning activities as needed. Support Service Awards inquires based on company guidelines and practices. Administer testing work requirements for specialized union job categories.
  

Who We’re Looking For

• Bachelor’s degree in Human Resources, Business Administration, or equivalent experience in related field.
• 2+ years of experience in HR operations, with a focus on onboarding, payroll, and benefits administration.
• Proficiency in HRIS systems, preferably SAP, Success Factors HCM or Success Factors EC.
• Strong understanding of employment laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and a high level of accuracy.
• Strong problem-solving and analytical skills.
• Legally authorized to work in the U.S.
• Commutable distance to Aurora, CO
  

Annual Base Salary Range: $86,560 – $108,200

What We Offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.

ABOUT THE COMPANY

PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI’s smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI’s smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking. For more information, please visit www.pmi.com and www.pmiscience.com.