5 essential components of a vital company culture
Employees crave effective leadership, deep purpose and optimistic belief. Are you creating an environment that drives workers to excel?
The data are in: Companies that have elite cultures outperform those that don’t.
Take Chick-fil-A, for instance. The company generates more revenue per restaurant than any other fast-food chain in the U.S., and it’s open only six days a week.
What’s the company’s recipe for success? It’s about much more than tasty chicken and waffle fries.
Chick-fil-A has developed a consistent, elite company culture that is obsessed with providing excellent customer service—with a smile. This consistency leads to customer trust, affinity and loyalty, which all fuel long-term success.
It’s unreasonable to try to replicate Chick-fil-A’s success, but there’s plenty you can do to revive or refine your culture. Let’s review five essential components that can make or break your company culture:
Effective leadership. The most crucial element of employee engagement revolves around the relationships between workers and managers. If you have front-line managers who aren’t effective at leading people, it’s hurting your company culture immeasurably.
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