5 vital tips to augment employee engagement

Engaged employees are rare.

Gallup’s most recent global research found that a mere 13 percent of employees worldwide are engaged at work. According to the latest State of the American Workplace report, just 33 percent of employed U.S. residents are engaged at work.

Engaged workers stand apart from their not-engaged and actively disengaged counterparts because of the rigorous effort they consistently bring to their roles. These employees willingly go the extra mile, work with zeal and feel a profound connection to their company. They drive innovation and move your business forward.

The muttering and the middling

Contrast those go-getters with actively disengaged employees, who often monopolize managers’ time and even drive away customers. Whatever engaged employees do—such as solve problems, build internal rapport and create new customers—actively disengaged employees will undermine.